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Driver Tip: Verifier

We get customers that say they bought a new CD-RW or DVD Drive and can’t get their system to reboot or respond. They’re experiencing blue screens, or their computer just locks up and doesn’t respond at all. This is normally due to a faulty device driver and can easily be identified.

The best way to see if it’s a faulty device driver is to run the Verifier program in Windows.

  • Click on Start, and in the search box Type Verifier and hit ok. The Verifier program will open.

  • Choose Create standard settings.
  • Next select the drivers you want to verify on the next reboot.
  • Now reboot your computer, if your computer stops with a blue screen it should display the error message with the faulty driver that’s causing the issue.
  • Next reboot the computer into safe mode and turn off the Verifier program by clicking on Start and in the search box typing verifier/reset.
  • Now simply reboot your computer again into safe mode and right click on the ‘My Computer icon’ and select ‘properties’ from the popup menu.
  • You should get the “System Properties Screen”.
  • Click the Hardware Tab and select the Device Manager; simply select the new device by left clicking on it and then right click and select uninstall.
  • Reboot the computer again and proceed with installing your new hardware with the proper device driver.

BIOS Tip: USB Legacy Support

One issue that is very common with some of our customers is the failure of their USB keyboard to work in a DOS or pre-Windows environment. There is a setting in your BIOS that must be enabled in order for your USB keyboard to work in that situation. That setting is called USB Legacy Support.

This setting must be enabled if the PC has a USB Keyboard and the user wants to use this keyboard either in a DOS environment or before the operating system loads (in boot menus, for example). If this setting is disabled, then booting to a floppy disk or CD-ROM will render the keyboard useless. Also, ironically, trying to enter the PC's BIOS may be impossible if this setting is disabled and a USB keyboard is connected. If the PC has a USB keyboard with a rectangular connector, then set this to Enabled . If it has a PS/2 keyboard (round connector), set this to Disabled . Be aware that enabling this feature may result in problems with the computer waking up from Standby or Hibernate mode, or cause the computer to not shut down properly. In other words, enable this only if you must.

» Perform a BIOS scan now!

Registry Tip: Custom Message Banner

There is a hidden feature in Windows and not many users know anything about it. You can setup a banner with a message in it. Each time your Windows boots up the same banner will pop up. The message can be anything from a welcome message to some important information. You can use it in the way you want. Follow the simple steps given below to setup a banner for your Windows system :

  • First of all, go to “start” –> “run”.

  • Type “regedit” and hit Enter.
  • A new window will open named “registry editor”. In the left panal of the “registry editor”, go to the key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\ system
  • Now right click on the right panel, choose “new”,Select “string value”. A new “string value” will be created.
  • Right click on it and choose “rename”. Type “LegalNoticeCaption”.
  • Right click on that “string value” and choose “modify”. On the “value data:” area, type the text or value that you want to see in the title bar of the banner.
  • Now create yet another new “string value” in the right panel and “rename” it to “LegalNoticeText”.
  • Right click on that “string value” and choose “modify”. On the “value data:” part, type the message you want to display each time windows boots.
  • Now, close the “registry editor”.
  • Restart your computer.

Now, after the “boot screen” and just before the “welcome screen” a new banner will pop up which contains your message and an “OK” button. The users have to click on the “OK” button to proceed.

» Perform a registry scan now!

Question and Answer
I have an antivirus program installed on my system but my computer was still compromised with some sort of virus. What happened? Do you have any suggestions on something I can use from now on?
- Julie D., Dyersville, IA

Some antivirus programs, unless their definitions remain updated, can miss some harmful files on your system. Malwarebytes specializes in removing only malicious software and is known for one of the best detection rates. It works alongside your antivirus software, has over 60 million users worldwide, and has been a Top 10 download on Cnet for three years running. Malwarebytes has a proven record of protecting computers by completely removing all forms of Malware, including Viruses, Trojans, Spyware, Adware and Rootkits. When it comes to the safety of your computer, Malwarebytes provides the ultimate in protection from the cutting edge of technology. You can find it here: Malwarebytes.

In my system tray in Windows, the networking icon indicates that I have local network access, but no internet access. What does that mean?
- Steven J., Long Beach, CA
This means that Windows is able to see your router and is able to access shared files from the other computers on your network. However, it is not able to access the internet through the router. In order to fix this, the best thing to do is to power down your router and power it back up. If your router has a reset button, pressing it may do the trick too.

I’m using Windows 7 and when opening Windows explorer in to view the contents of my hard drive I notice that some files I’m looking for are not there. Could they possibly be hidden? And if so, how do I get them to show up?
- Don D., New York, NY
In order to make sure hidden files can be shown in Windows you need to follow a simple procedure.
  1. Click Start.
  2. Select Control Panel.
  3. Choose Appearance and Personalization.
  4. Click Show Hidden Files and Folders under Folder Options.
  5. When the Folder options dialog box appears, click the View Tab.
  6. Scroll down the list of Advanced Settings until you find the Hidden Files and Folders options.
  7. Click the Show Hidden Files, Folders, and Drives button.
  8. Click Apply, and then OK to save the changes.
Hidden files should now be visible. If you want the hide the files again, just repeat this process and click Don’t Show Hidden Files, Folders, or Drives.

Tech Tip
Windows Unstable? Need to Reinstall? Try Reimage First!
Are you having problems with Windows? Are you getting blue screens? Windows crashing and running poorly? Reimage is the program for you. Reimage fixes your Windows OS, eliminating the need for reinstalling. It also reverses the damage already done with a full database of replacement files.

» Download Reimage

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Quote of the Month
"The Internet is the world's largest library. It's just that all the books are on the floor."

- John Allen Paulos

Sites of the Month

Fun Sites
A user generated website centered on music heard on TV in your favorite TV shows. Just watched a TV show? Looking for the music you just heard? Look no further.

Techie Sites
NirmalTV (Life Rocks 2.0) is a blog focusing on Latest Technology, Blogging tips, Internet news, reviews, Softwares, freewares, Tips, tricks, and tutorials.

Stat of the Month

Worldwide Hard Disk Drive Unit Shipment Market Share, Q2 2011
(Ranking by Percentage of Unit Shipments)

IHS iSuppli Research
September 2011

Vocab Test


A form of shareware in which the author requests that you donate the fee to a designated charity.

Browser Add-On

Invisible Hand

Automatically get the lowest price when you shop online or search for flights. InvisibleHand shows a discreet notification when a better price is available on a product or flight you're shopping for. Covers over 580 retailers in the US, UK & Germany.

Windows 7 Gadget

Control System With Clock

With this Control System With Clock you can simply control standby, shutdown, restart, logoff or hibernate your Computer from you Windows Sidebar.

  Twitter Tips

Leave 20 characters at the end of your posts. You’ll have a better chance of being retweeted by others if you make it easy for them to do so. While you have 140 characters to play with in Twitter, try to restrict yourself to 120.

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