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Question and Answer
I've tried everything I can imagine to breathe some life back into my Windows 8 Dell laptop. It's slower than ever, takes forever to boot and hangs at least twice a day. It seems Windows has been corrupted or perhaps I have a virus or malware that my AVG software isn't detecting. Can you make one or two suggestions on what I can try next? Thanks!
– Penny B., Los Angeles, CA
This is a simple one. Try a neat program that TouchStoneSoftware has recommended for years called Reimage. It's easy to use. Here's how it works: Reimage's patented technology is the only PC repair software that not only checks the health of your Windows Operating System - Reimage actually cleans up the damage caused by nasty Malware and Virus attacks and restores your PC to peak condition. Plus, Reimage will restore corrupt files, boost PC speed, delete junks files, and wipe Internet logs. The results will amaze even the most experienced users. Reimage will diagnose your PC for free too!

» Download Reimage
I noticed recently that my Facebook photo comes up on any emails I send from Is there a way I can prevent that photo from coming up in my emails?
– Diane H., Sacramento, CA can link into your Facebook and Twitter accounts. Once connected, will use your Facebook profile picture to help people identify you in emails. Microsoft allows other Facebook users on to send you friend requests. If you’d rather keep your picture private, and not allow people to send you friend requests through you can change the third party network settings in To do this, sign into your account, select Settings, and then select More Mail Settings. Then, scroll down to Reading Email, and select Content From Third Party Networks. Under Showing Public Content, select the Don’t Show Public Content From Third Party Networks radio button. Those who want to alter their Facebook Privacy settings will need to login to Facebook and go to the Privacy Settings page. Click Edit Settings, locate Who Can Look You Up Using the Email Address or Phone Number You Provided, and select Friends Of Friends and click Done. This way will not have access to your Facebook photo or other information.

I’ve noticed that the Power Menu in Windows 7 and Windows 8 offers options for Sleep, Hibernate, and Shut Down. Can you tell me the difference between them?
– Jim G., Fremont, NE

The Sleep and Hibernate modes are similar, both save the state of your open programs so that you’ll have quick access to the files and programs you were using before you shutdown. In Sleep Mode, all of the information is saved to the memory in your system, and the PC uses only enough energy to supply power to that memory. With Hibernate, information about your open applications and files is saved in the computer’s internal storage. The advantage of using Hibernate is that no power is necessary to keep the data on hand. However, Sleep Mode offers a faster restart, often only a matter of seconds, compared to Hibernate mode. You should use Sleep Mode when you plan on using the PC again in a short period of time. Hibernate is best when you don’t plan on using the computer for an hour or more. "Shut Down" will close all of your applications and completely turn off power to the computer. This is the ideal mode for those who want a hard restart when they start their PC, which can be a good way to avoid bugs and memory leaks. Shut Down is also the mode you want to select after a program or Windows has installed updates and instructs you to reboot before the changes can go into effect. Of these three options, turning the computer on from Shut Down will take the longest.

Driver Tip: Check Your Driver Versions

If you are having issues with your computer it’s often necessary to check the versions of drivers that you have installed on your system, especially when the problem is with display drivers, which always seem to have the most issues.

There’s a command line utility that comes bundled with Windows that gives you similar output. It’s called driverquery.

Running the command with no parameters will give you the default output.

To get detailed output you can use the /v parameter: driverquery /v

Or to output in list or csv format instead of the default table format, you can use the /FO switch:

Driverquery /FO [list, table, csv]

You can check out the full list of parameters to use with the command here

PC Performance Tip: Increase Your Boot Up Speed

One of the best ways to improve the performance of your computer is to limit the items that start when your computer boots up. If you have 20+ programs running automatically when your computer starts, not only will it take forever to boot, but it will be slow the entire time you use it. This happens because even if you’re not using these programs, they will run in the background, which still uses your computer’s resources.

Check out the little icons near your computer’s clock. That’s the system tray. Whatever is in there starts up when your computer starts up — and consequently makes your computer slower. You can improve the performance of your computer pretty easily by doing the following:

Go to Start > Run.

Type msconfig and click OK.

Click the Startup tab.

Clear all the check boxes.

Click OK.

» Perform a PC performance scan now!

BIOS Tip – Start Your PC at a Certain Time Every Day

Have you ever wanted your computer to be up and running and waiting for you when you get to your desk? In your BIOS setting you will find a section called POWER OPTIONS or POWER MANAGEMENT. In that section of some BIOS, you will find an option called POWER ON BY ALARM. This feature can be used to turn on your computer at a set time every day. For example, if you are someone who arrives in your office every day by 9:00 am, you can set your computer to turn on at 8:55 am using this feature. Just set that time in the POWER ON BY ALARM option. Once set, your computer will start up at that time every day. Your system will be ready and waiting for you when you arrive at your desk.

» Perform a BIOS scan now!

Tech Tip

Shutting Down Windows 8 with One Click

To shut down a Windows 8 PC, you have to bring up the Charms Menu - click on Settings, click on Power and then select Shut down.

You can avoid this roundabout process by creating a shortcut for 'Shut down' and pinning it to the taskbar. When you are in desktop mode, right click and from the menu select New shortcut. A window will open. In the location field, type shutdown /s /t 0. Enter a name for the shortcut. You can call it 'Shutdown' or whatever else you choose. Select an icon for the new shortcut and Save it. Now you can click on this shortcut to shutdown the system. For easy access, drag the icon on to the taskbar to pin it there.

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Quote of the Month
"The trust of the innocent is the liar's most useful tool."

- Stephen King

Sites of the Month

Fun Sites
I Am Bored
Collected links to aid with the battle against boredom. Visitors can rate sites for quality.
Useful Site
Router Passwords
Contains a list of the default passwords for various router models.

Did You Know?

The first product to have a bar code was Wrigley's gum.

Vocab Test

An individual with the same name as you whose records and/or stories are mixed in with your own when you Google yourself.

Browser Add-On
Facebook Chat Seen Blocker

Facebook Seen Blocker allows you to read your Facebook messages without notifying the sender.

SmartPhone App

A powerful yet simple iPhone podcast player.

Twitter Tip

Don’t be a Twitter Tough Guy. If you wouldn't say something to someone's face, don't say it to them on Twitter.

iPhone App



iOptimizer is the ultimate application for getting to know your iPhone, iPad or iPod better. iOptimizer monitors the performance of your device, so that you can configure it for optimal use. It will also help you find out everything about your iPhone, iPad or iPod Touch both on the system and on the user level. iOptimizer is powerful, intuitive, and extremely easy to set up and use.

  • iPad Support
  • Improved 'Activity' Section
  • Improved 'Processes' Section
  • Improved 'Battery' Section
  • Improved 'System' Information
  • Improved 'Network' Section
Best of all — It's FREE!

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