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Question and Answer
The best all-in-one PC tune-up program we recommend for improving overall performance and security is an easy to use and safe application named Reimage. In just minutes Reimage will safely identify serious problems and errors known to effect system performance & security. This includes damaged or corrupt files, hidden viruses, malware & spyware. Next, Reimage's patented technology actually finds and reverses any damage to the Windows operating system with a large database of new replacement files. Try Reimage today and get a complete PC analysis for free.

» Download Reimage
I’ve been trying to use USB headphones with my computer. But when I plug them in, I still get music out of the speakers. How come?
– Richard J., Sacramento, CA

Windows realizes that the USB headphones are attached. However the program that is playing the music does not. It’s still using the audio channel that was set up before you attached the headset. Close the program and restart it. If that doesn’t work, check you programs audio settings to make sure the USB headphones are selected. If the program doesn’t have those settings, go to your Control Panel, under Sound and click Manage Audio Devices. Click the Playback tab and select USB headphones. Click the Set Default button then click OK.

Why is the total space of the hard available on a hard drive less than what it is supposed to be?
– Peter C., St. Louis, MO

The biggest difference comes in the way that drive space is measured in the first place. Drive manufacturers measure drive space in decimal terms. For example, they call one gigabyte 1,000,000,000 bytes. Operating systems use binary terms, so Windows considers one gigabyte 1,073,741,824 bytes. So when Windows reports available space on a drive, the resulting calculation suggests that the drive is smaller than what is advertised. Another issue is that drive manufacturers measure the size of the drives in terms of TOTAL space, meaning every single bit on the disk. The problem is that you cannot store date on every single bit on the disk. Formatting the drive takes up some space and Windows takes up space as well.

Driver Tip: The Advantages of Updating Video Card Drivers

We get asked a lot if there really are any advantages to upgrading the drivers for your video card. Does it really make a difference?

Well the answer is yes. It does make a difference. There are several reasons to update your Video Card drivers. Here are a few:

First, if you are a gamer you will notice the difference much more than the average computer user. Secondly if you are someone who watches a lot of movies or videos on your computer, up to date drivers are a must.

With many of today’s game titles and streaming video technologies, the need for more advanced video cards has arisen. Along with the new equipment it is important that you keep your drivers up to date.

Keeping your video drivers up to date fixes Limited Screen Resolution settings, along with providing support for higher refresh rates, it will also eliminate jitters in 3D modeling.

The newest driver will help with video creation/editing software and eliminate skips and pauses during video playback.

The drivers will fix issues where videos play normally when scaled down, but play poorly or refuse to play at full screen. The new drivers will also help with higher frame rates (or Frames per Second) during game play or video playback resulting in smoother appearance and better experience, which will lead to increased system stability.

PC Performance Tip: Windows 10 Keyboard Shortcuts

Whenever a new OS is released there are always some new keyboard shortcuts that are available.

Here are some Windows 10 keyboard shortcuts that will really help your daily workflow:

Windows Key-Tab (Task View)

Windows Key-Right-Up (Moves app to top right quadrant)

Windows Key-Ctrl-Left or Right (virtual desktop)

Windows Key-Ctrl-D (new virtual desktop)

Windows Key-Ctrl-C (Cortana listening)

Windows Key-S (Daily Glance for weather, news, sports)

Windows Key-Ctrl-F4 (closes virtual desktop)

Windows Key-Up and Down (snap apps to top or bottom of screen or maximizes):

» Perform a PC performance scan now!

BIOS Tip – Keep Unauthorized Users From Making Changes

The Security section of the BIOS can be used to keep unauthorized people from making changes to the BIOS.

The option called Security Option can be set to either Setup or System. When it is set to SETUP the security is on the BIOS Setup screens. A user would need a password to be able to make changes to the BIOS Setup screens.

When the option SYSTEM is set, the user will need a password to even get the system to boot.

There are also settings for Supervisor Password and a User Password. If you choose to set the Security Option then you will need to set your Supervisor and User Password options.

If you choose to select a Supervisor Password, a password will be required to enter the BIOS after you choose setup, as described above. If you choose SYSTEM, as described above, then a password will be required for cold-booting as well.

With the User Password option, a different password assigned to users is required to boot the PC, and if a Supervisor Password has also been selected, permits the user to only adjust the date and time in the BIOS.

» Perform a BIOS scan now!

Tech Tip

Create Multiple Desktops In Windows 10

Start by clicking the task view button next to the search bar (or icon) in your taskbar, which will bring up a button in the bottom-right corner of your screen labeled "+ New desktop." Just click this button to create a second desktop, then click it again to create a third, and so on.

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Quote of the Month
"No matter what people tell you, words and ideas can change the world."

- Robin Williams

Sites of the Month

Fun Sites
A service that allows you to tweet longer than 140 characters. Also accessible and user friendly on mobile devices.
Useful Site
Your guide to free how to videos on the Web. Watch the best online video instructions, tutorials, How-To’s for free. Have your own how to videos? Submit them to share with the world.

Did You Know?

Ireland is typically believed to be the birthplace of Halloween.

Vocab Test

A person who makes a living doing online research and information retrieval.

Browser Add-On
Public Fox

Block downloads, lock down bookmarks/addons/downloads with a password.

SmartPhone App

With Wishbone you can compare all types of social content, from sports, fashion, music, celebs and much more!

Twitter Tip
Twitter trends help you stay updated on what people are talking about around the web. You can change the list to reflect trends in your own country or select cities, worldwide and even trends tailored to your interests and those you follow.

iPhone App



iOptimizer is the ultimate application for getting to know your iPhone, iPad or iPod better. iOptimizer monitors the performance of your device, so that you can configure it for optimal use. It will also help you find out everything about your iPhone, iPad or iPod Touch both on the system and on the user level. iOptimizer is powerful, intuitive, and extremely easy to set up and use.

  • iPad Support
  • Improved 'Activity' Section
  • Improved 'Processes' Section
  • Improved 'Battery' Section
  • Improved 'System' Information
  • Improved 'Network' Section
Best of all — It's FREE!

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