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Question and Answer
My family is pressuring me to buy a new PC because our two year old HP Pavilion notebook with Windows 8 has been "acting up" and seems to have a serious problem. We use AVG anti-virus but it doesn't find any problems. What's frustrating is we'll be using the PC and for no reason it will just hang-up or sometimes shut down on its own. Then it takes an eternity to reboot. I've noticed that even the Chrome browser is much slower. Any suggestions how to fix our problem or should we buy a new PC?
– Daniel H., New York, NY
Don't replace your notebook, try to fix it. The best solution to safely repair your PC and restore Windows is to use a great program TouchStoneSoftware has recommended for years named Reimage. First, download Reimage and within minutes the program will safely examine and diagnose your PC for hidden problems like malware and viruses, as well as, broken or corrupted files. Reimage will even detect if there's a problem with your Windows operating system. Next, Reimage's patented technology seamlessly repairs and restores your computer to its peak performance.

» Download Reimage
I’ve heard there are some keyboard shortcuts in Windows 10 that can be used for some helpful tasks. Are you aware of any of these shortcuts?
– Anthony C., Rockford, IL

Anthony, there are a handful of keyboard shortcuts that can be useful. For those times when you just want to get to specific modes and features much quicker, here are some of the most useful shortcuts for PC users including how to start using Microsoft's multi-tasking window snapping feature in seconds.

Snapping a Window: WIN + LEFT or RIGHT (can be used with UP or DOWN to get into quadrants)

Switch to Recent Window: ALT + TAB (unchanged) – Hold shows new Task view window view, let go and switches to app.

Task View: WIN + TAB – New Task view opens up and stays open.

Create New Virtual Desktop: WIN + CTRL + D

Close Current Virtual Desktop: WIN + CTRL + F4

Switch Virtual Desktop: WIN + CTRL + LEFT or RIGHT.

Is it true that I can somehow use my XBOX One in conjunction with my Windows 10 computer and play my XBOX games on my PC?
– Tim K., Seattle, WA

Yes Tim, it’s true. One of the nicest additions to Windows 10 is its integration with Microsoft’s gaming console, the Xbox One. Game streaming lets you beam titles from your console to your laptop/desktop in another room. You could say it’s Microsoft’s competitor to Remote Play streaming on the PS4 and PS Vita, though it’s a far better implementation.

The simplest way to activate it is to open up the Xbox app on your Windows 10 PC, ensure your console is on and connected to the same Wi-Fi network and tap the Xbox One symbol you should see appear on your PC or laptop.
There is a slight lag introduced by playing this way but for slower paced games it works well.

Driver Tip: Laptop Battery Charging Issues

Are you having problems with your laptop battery not charging? Have you ever thought that it could be a device driver issue? Well it very well could be.

There are some default battery device drivers which are bundled in Windows 7. These drivers try to control the battery charging properly, but for some laptops, these drivers may not function well. In such cases, users face problems like the laptop battery does not charge even when the battery is low and the power adaptor is properly plugged into the laptop. In such cases, it’s better to download compatible battery drivers and install them instead of the Windows default drivers. DriverStore is a central location in Windows Vista and Windows 7 where all the driver files are stored, before they are copied to their final destination during the device driver installation.

To uninstall the default drivers, navigate to your Device Manager in Windows. In the Device Manager, locate Batteries > Microsoft ACPI-Compliant Control Method Battery, "Right Click" on it and choose "Uninstall". After you do this, restart the laptop and the battery charging should start to function normally.

PC Performance Tip: Changing Quick Access Menu Opening Page

In Windows 10, File Explorer opens with Quick Access selected. Old-school Windows users might prefer to start in This PC (previously known as My Computer), which includes the six standard data folders in your user profile as well as any local drives and removable media such as USB drives.

This can be changed. On the ribbon, open the View Tab, click Options, Change Folder and Search Options, and there you can choose either Quick Access or "This PC". Choose This PC.

Click APPLY. File Explorer will open to This PC.

» Perform a PC performance scan now!

BIOS Tip – When is it Time to Update My BIOS?

We get a lot of people who ask, "How do I know when I should upgrade my BIOS?" It could be different for everyone, but usually there are some tell-tale signs. If you're experiencing strange behavior such as blue screens, your system restarting, or you're looking for more functionality such as the ability to add a larger hard drive to your system, then a BIOS update is definitely something you will need to consider.

Motherboard makers are constantly enhancing the BIOS firmware and the end result can be significantly improved performance, less buggy behavior, additional functionality, improved overclocking performance, and much more.

» Perform a BIOS scan now!

Tech Tip

Install Windows 10 Updates When You Want To

Windows 10 will force you to accept updates to the operating system, but the installation process can be delayed by up to six days. You can set this up by opening the Start Menu, going into Settings, then Updates and Security. Choose Windows Update, and choose Advanced Options. From the drop down menu choose Notify to Schedule Restart.

TouchStoneSoftware UndeletePlus RegistryWizard BIOSAgentPlus

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Quote of the Month
"Failure doesn't kill you... it increases your desire to make something happen."

- Kevin Costner

Sites of the Month

Fun Sites
Letterboxd is a social network for sharing your taste in film. Use it as a diary to record your opinion about films as you watch them, or just to keep track of films you’ve seen in the past.
Useful Site
The ultimate resource for your HDTV. If you are looking to optimize your HDTV settings, there is no better resource on the web. Enter your TV's model number and get the optimal calibration settings.

Did You Know?

President William Howard Taft was the first US President to throw out the first pitch at a major league baseball game on April 14, 1910.

Vocab Test

Describes a piece of technology that supposedly won't become outdated (anytime soon).

Browser Add-On
PDF Mage

Allows you to save any page as a PDF File.

SmartPhone App
Square Cash

Send or request money from friends for FREE! Most deposits to your bank account are instant.

Twitter Tip
Curate content you tweet from a wide variety of sources to keep your followers interested.

iPhone App



iOptimizer is the ultimate application for getting to know your iPhone, iPad or iPod better. iOptimizer monitors the performance of your device, so that you can configure it for optimal use. It will also help you find out everything about your iPhone, iPad or iPod Touch both on the system and on the user level. iOptimizer is powerful, intuitive, and extremely easy to set up and use.

  • iPad Support
  • Improved 'Activity' Section
  • Improved 'Processes' Section
  • Improved 'Battery' Section
  • Improved 'System' Information
  • Improved 'Network' Section
Best of all — It's FREE!

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