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Question and Answer
Is it true you can boost a PC's performance using one of these software programs that I've been reading about? We have a nice Dell Inspiron notebook with Windows 10. It's a home PC with a lot of software installed on it, plus tons of photos and files. The problem is that it's been occasionally freezing up for no reason and seems much slower. Also, we use Chrome and that's been locking up too. Do you have any suggestions to fix these problems and bring our Dell back to peak performance?
– Dani R., Charleston, SC

Yes, we can help you. Some of the common problems leading to Windows or your browser locking up and becoming slow over time can be due to high amounts of junk files, perhaps corrupt or missing files, and maybe a virus or even malware. Our top suggestion is to use a great application named Reimage. In just minutes, Reimage will clean, repair and restore corrupt files, remove virus or malware damage and tune-up your Windows OS.

First, the Reimage system scan finds all errors on your Windows OS. Next, Reimage's patented repair process removes and replaces damaged files found during the scan. Reimage actually reverses the damage done to your Windows operating system by replacing corrupted and deleted files with fresh Windows files and components from their secure online database. The result is your PC's performance and security will be improved safely and seamlessly.

» Download Reimage

I noticed recently that my Facebook photo comes up on any emails I send from Is there a way I can prevent that photo from coming up in my emails?
– Diane H., Sacramento, CA can link into your Facebook and Twitter accounts. Once connected, will use your Facebook profile picture to help people identify you in emails. Microsoft allows other Facebook users on to send you friend requests. If you’d rather keep your picture private, and not allow people to send you friend requests through you can change the third party network settings in To do this, sign into your account, select Settings, and then select More Mail Settings. Then, scroll down to Reading email, and select Content From Third Party Networks. Under Showing Public Content, select the Don’t Show Public Content From Third Party Networks radio button. Those who want to alter their Facebook Privacy settings will need to login to Facebook and go to the Privacy Settings page. Click Edit Settings, locate Who Can Look You Up Using the Email Address or Phone Number You Provided, and select Friends Of Friends and click Done. This way willnot have access to your Facebook photo or other information.

Is there a way to block an entire domain from sending email to me? The reason I ask this is because I constantly receive spam email from numerous web domains which seem to exist for the purpose of sending spam emails only, and therefore deserve to be totally blocked. I would like to be able to fill in a domain name in Outlook, and then never see emails again from those web domains in my inbox. Thanks.
– Sharon L., Omaha, NE

Unfortunately, blocking an entire email domain is not an effective way to block spam because the FROM: field in an email can be forged. Most likely the domains you are receiving emails from don't even exist. Even if you blocked a domain, spammers will make up another randomly generated domain name, and spam will make its way straight into your inbox.

A better solution for blocking spam would be to choose an email service provider that incorporates numerous anti-spam technologies. For example, SPF (Sender Policy Framework), DKIM (Domain Keys), greylisting, DNSBLs / RBL (DNS-based Blackhole Lists) all operate at the mail server level and are very effective at blocking spam.

Yahoo, AOL, Hotmail, GMail, and all the other major email service providers already use these technologies, and because they operate on the mail server, there is need to configure your email client to use them. Unfortunately they are not 100% effective, which is why some spam email will get through and some legitimate emails will be redirected to a spam folder.

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Driver Tip: Why You Should Always Keep Drivers Up To Date

Drivers are simply a piece of software that allows higher level computer programs like Windows to interact with a hardware device. In other words, a driver allows Windows to recognize and work with the hardware in your computer. Windows itself incorporates some basic drivers for things like mice and keyboards but most drivers are created by the manufacturer of the specific hardware device.

Drivers are required for integral devices like graphics cards, sound cards, wireless adapters and network (wired/LAN) adapters but are also needed for external hardware like printers, webcams and scanners.

Updating a driver is often a useful first step in troubleshooting any hardware related issue in Windows. Also, driver updates are often released to fix an issue with how Windows works with a piece of hardware or to enable new features for it. Therefore, even if your hardware appears to be working fine now, we normally recommend updating drivers as a preemptive measure. This helps ensure that you don’t have issues in the future, especially if the date of your existing driver is already more than a year old.

PC Performance Tip: Anti Virus Disappeared After Windows 10 Upgrade

Recently we’ve been asked frequently about antivirus programs disappearing after upgrading to Windows 10. This appears to be a common issue that we’re hearing a lot about. Here is what you can do to fix it.

Microsoft tells us on their site that during the migration from one OS to Windows 10, some programs will not be able to migrate. This is due to incompatibility with the new OS.

If your antivirus is missing in Windows 10, the solution is simple. All you need to do is go download another copy of your favorite antivirus program and reinstall it - do not reinstall an old version from an old download or an old CD, as it most likely won't be compatible with Windows 10.

You may be asked for a license key (if you are using a paid subscription), so be sure to have that handy, as it may not be automatically entered during the installation. However, the Windows 10 upgrade will supposedly keep this information inside the Windows Registry, so you may not have to re-enter the license during a reinstall.

» Perform a PC performance scan now!

BIOS Tip: Still Necessary To Upgrade Your BIOS?

One question we get asked a lot is "Is it still necessary to upgrade my BIOS in this day and age?" The answer is most definitely YES!

First, for those of you who do not know, let's go over what a BIOS actually is. The BIOS, which stands for Basic Input/Output System, is primarily responsible for initializing your systems hardware directly after powering up and begins the process of starting your operating system. The BIOS contains the codes your system requires to control the keyboard, display screen, disk drives, serial and USB communications, and other miscellaneous functions.

If your BIOS is out of date, your motherboard will not be able to utilize all of its features to their full potential, if even able to use them at all. An out of date BIOS will cause your computer to run inefficiently and eventually may cause the computer to fail to run some devices at all. Updating your BIOS will increase your computer's speed and compatibility with newer hardware. All the hardware attached to the motherboard, such as the RAM, processor, video card and disk drives, can be configured to a greater or lesser degree through the BIOS. Memory timings, processor speed and overclocking, hard disk detection and booting are all properties controlled by the motherboard's BIOS.

If you have an older computer, and want to upgrade to a newer, larger hard drive or to a newer operating system such as Windows 10, then upgrading your BIOS is definitely a good idea. This will ensure that your computer is up to date and ready for the improvements you are planning.

» Perform a BIOS scan now!

Tech Tip

Are your programs taking too long to open? Are they on a Network Drive?

If programs are taking too long to open, they could be stored on network drive that has a slow connection. Make sure that the programs are installed on your C drive. This will cut down considerably on the time it takes to open the program.

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Quote of the Month
"Christmas isn't a season. It's a feeling."

- Edna Ferber

Sites of the Month

Fun Sites
Old Time Radio Lover
Listen to hundreds of old time radio shows online for free.
Useful Site
A handy library of PDF user manuals for almost anything.

Did You Know?

Each year more than 3 billion Christmas cards are sent in the U.S. alone.

Vocab Test

Slang for a person who only goes online on the weekends or holidays.

Browser Add-On
The Great Suspender

Automatically suspends unused tabs to free up system resources.

SmartPhone App

Instantly correct lighting and exposure and transform your photos into something extraordinary.

Twitter Tip
Don't overuse hashtags in your tweets. Limit yourself to 1-3 hashtags per tweet.

iPhone App



iOptimizer is the ultimate application for getting to know your iPhone, iPad or iPod better. iOptimizer monitors the performance of your device, so that you can configure it for optimal use. It will also help you find out everything about your iPhone, iPad or iPod Touch both on the system and on the user level. iOptimizer is powerful, intuitive, and extremely easy to set up and use.

  • iPad Support
  • Improved 'Activity' Section
  • Improved 'Processes' Section
  • Improved 'Battery' Section
  • Improved 'System' Information
  • Improved 'Network' Section
Best of all — It's FREE!

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